FAQ
MultiPad 9.7 ULTRA DUO How to unlock the tablet?
To solve this problem you should install new firmware on the device. Please notice that this process will delete all user data from the device.
Download firmware archive from our website : https://svc.prestigio.com/Service_Files/TabletPC/PMP5597/PMP5597_131213_V1.0.18.zip
Unzip the archive and follow the update guide(can be found in "Instructions" folder).