FAQ
During the installation of updates, the smartbook is very slow. Can automatic system updates be disabled?
System updates are essential for proper and secure system operation. You can pause updates or set a convenient time to download and install updates by going to Settings - Updates and Security - Windows Update Center - Change active period. Disabling updates can lead to instability and security issues.
Can I play games on this smartbook?
This device is primarily intended for office work and multimedia tasks, but it can run games that do not require high performance.
Is it possible to increase the amount of RAM?
No, this device does not have additional RAM slots.
Is it possible to connect peripheral devices such as printers, graphic tablets, etc. to the smartbook? ?
The device supports any Plug-n-Play connection via USB, Type-C or Bluetooth wireless technology. Additional drivers may be required for the connected devices to work correctly, check the information about them on the manufacturer's website.
Can I install a different version of the operating system myself?
Can. However, in this case, the activation key embedded in the device may not work. We strongly recommend using the software designed specifically for your model. You can download it from our official website
I have an additional hard drive installed and after installing the official firmware, Windows does not start, only a black screen and incomprehensible characters. What to do?
After turning on the device, press F7 and select Windows boot manager. The operating system will boot. You do not need to repeat this procedure.